Legal
Privacy Policy
Effective Date: June 24, 2026
Vital Docs LLC (“Vital Docs,” “we,” “our,” or “us”) respects your privacy and is committed to protecting information provided through the Website and services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit VITALDOCS.US or use our services.
Information We Collect
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Telephone number
- Mailing address
- Contact form submissions
- Uploaded documents and files
- Information related to notary, apostille, document retrieval, or related service requests
Information Collected Automatically
When you access the Website, certain information may be collected automatically, including:
- IP address
- Browser information
- Device information
- Operating system
- Referring websites
- Pages visited
- Date and time of visits
- Website usage information
How We Use Information
We may use collected information to:
- Respond to inquiries
- Provide requested services
- Review submitted documents
- Schedule appointments
- Process service requests
- Communicate with customers
- Improve the Website and services
- Maintain Website security
- Comply with legal obligations
We may contact you by phone, email, or other communication methods regarding your inquiry, service request, appointment scheduling, document processing, or customer support.
Document Uploads
The Website may allow users to upload documents related to notary, apostille, document retrieval, or related services.
Uploaded documents may contain personal, confidential, or sensitive information. Documents are used solely for evaluating, preparing, processing, delivering, and supporting requested services.
Vital Docs LLC does not sell, publish, or make customer documents publicly available.
Access to submitted documents is limited to Vital Docs LLC personnel and service providers directly involved in fulfilling the requested service.
By uploading documents through the Website, you represent that you have the authority to provide such documents and authorize Vital Docs LLC to review and use them as reasonably necessary to perform the requested services.
Disclosure of Information
We do not sell personal information.
Information may be shared only when reasonably necessary to provide services or comply with legal obligations.
Information may be shared with:
- Government agencies involved in document processing
- Secretaries of State
- Remote online notarization providers
- Shipping and delivery providers
- Payment processors
- Technology and hosting providers
- Professional service providers assisting with requested services
- Law enforcement or regulatory authorities when required by law
International Transfers
Certain services involve international document use and international delivery.
Information may be transferred or disclosed as reasonably necessary to complete requested services.
Data Security
Reasonable administrative, technical, and physical safeguards are implemented to help protect personal information.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect information, we cannot guarantee absolute security.
Third-Party Websites
The Website may contain links to third-party websites.
Vital Docs LLC is not responsible for the content, privacy practices, or security of third-party websites.
Data Retention
Information is retained only as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods may vary depending on the type of service requested and applicable legal requirements.
Cookies and Analytics
The Website may use cookies and similar technologies to improve functionality, enhance user experience, remember user preferences, analyze Website traffic, improve performance, and maintain security.
Cookies are small text files stored on your device when you visit a website.
We may use third-party analytics tools, including Google Analytics, to better understand how visitors interact with the Website.
Most web browsers allow users to control cookies through browser settings. You may choose to delete existing cookies, block future cookies, or receive notifications when cookies are used.
Please note that disabling cookies may affect Website functionality and certain Website features may not operate properly.
Children’s Privacy
The Website and Services are intended for adults and are not directed to children under the age of 13.
We do not knowingly collect personal information directly from children under 13 through the Website.
This Policy does not prohibit parents, legal guardians, or authorized representatives from providing information relating to a minor when reasonably necessary to request notary, apostille, document retrieval, or other services.
If we become aware that personal information has been submitted directly by a child under 13 without appropriate parental involvement, we will take reasonable steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updated versions will be posted on the Website with a revised effective date.